Last updated: September 1, 2026
TOYNIVO ships orders from the United States. Shipping options and charges are shown at checkout.
Order processing
Orders are typically processed within 1-2 business days, excluding weekends and U.S. holidays. You will receive an order confirmation after checkout and shipping confirmation when your order is dispatched. Contact help@toynivo.com promptly if you need help with an order; changes may not be possible after shipment.
Estimated delivery times
- U.S. orders: typically 3-5 business days after dispatch.
- International orders: typically about 14 business days after dispatch and may take up to 30 business days depending on destination, carrier, customs, and other conditions.
All timing estimates are in business days and are not guaranteed. Carrier disruptions, weather, customs processing, and other events may delay delivery.
Shipping destinations and costs
We ship within the United States and to eligible international destinations. Shipping charges are calculated at checkout based on the delivery address, selected service, and order details. Duties, taxes, and import charges, if any, are the customer's responsibility unless the checkout states otherwise.
Address accuracy
Please verify your delivery address before submitting an order. TOYNIVO is not responsible for non-delivery caused by an incomplete or incorrect address supplied by the customer. A package returned for an address error may be refunded less shipping charges, and a replacement order must be placed separately.
Delivered packages
Once a carrier marks an order as delivered, responsibility for the package transfers to the customer to the extent permitted by law. We recommend using a secure delivery address and contacting the carrier promptly for delivery disputes or claims.
Contact
For shipping questions, email help@toynivo.com.